Customer has to give the correct details of Recipient Name (as stated in the photo identification) with complete Address, nearby landmark, pin code and contact number for hassle free delivery.

At the time of delivery, the recipient will have to provide any of the below mentioned identity proofs to collect the product, if requested by the courier agent. Customers are expected to cooperate with them to ensure safe delivery:

• Passport
• PAN Card
• Driving License
• Voter ID
• Aadhaar Card

Our courier agent will make 2 more attempts to deliver the product in the absence of the recipient not available at the address during his first visit. In case the recipient is not reachable / available after these attempts, the product will be returned to our office.